Privacy Policy

Last Updated: November 2024

1. Introduction

Innovative Infoway ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Tradezai.

2. Information We Collect

Personal Information

  • Name
  • Email address
  • Phone number
  • City of residence
  • Date of birth
  • Security question answer (favourite city)

Trading Data

  • Trade entries and details (instrument, prices, dates)
  • Trade images and screenshots
  • Cycle and strategy information
  • Performance analytics data

Technical Information

  • IP address
  • Browser type and version
  • Device information
  • Access times and dates

3. How We Use Your Information

  • To provide and maintain our trading journal services
  • To authenticate and secure your account
  • To generate performance analytics and statistics
  • To provide AI-powered strategy analysis
  • To communicate with you about your account
  • To improve our Platform and services
  • To comply with legal obligations

4. Data Storage and Security

  • Your data is stored on secure cloud servers
  • Passwords are encrypted using industry-standard hashing
  • We use HTTPS encryption for all data transmission
  • Access to user data is restricted to authorized personnel only
  • Regular security audits are conducted

5. Data Sharing

We do NOT share your personal information or trading data with any third parties.

Exceptions may include:

  • When required by law or legal process
  • To protect our rights or safety
  • With your explicit consent

6. Data Retention

  • Your data is retained for as long as your account is active
  • Upon account deletion, your data is permanently removed within 1 month
  • Backup copies may be retained for up to 30 days after deletion

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your trading data
  • Withdraw consent for data processing

8. Children's Privacy

Tradezai is not intended for users under 18 years of age. We do not knowingly collect information from minors. If we become aware of such collection, we will delete the information promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the Platform constitutes acceptance of the updated policy.

10. Contact Us

For privacy-related inquiries, contact us at:

Innovative Infoway

Shop No 2, Saraswati Bhuvan, Tilak Road

Dombivli East, Thane, Mumbai - 421201

Phone: 9321982950 / 9820071734

Email: tradezaiconnect@gmail.com